Privacy Policy

We use the information we collect for the following purposes:

• To respond to your inquiries — providing quotes, answering questions, and scheduling services
• To improve our website — analyzing how visitors use our Site so we can make it better
• To communicate with you — sending service confirmations, follow-ups, or responding to messages you've sent
• To comply with legal obligations — meeting requirements under applicable laws and regulations
• To protect our business — preventing fraud, unauthorized access, and other misuse

We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling.

We use Google Tag Manager and related Google services to understand how visitors interact with our Site. These tools use cookies and similar tracking technologies to collect anonymous usage data.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can also manage cookie preferences through your browser settings.

We share your personal information only in the following limited circumstances:

• Service providers — trusted third-party vendors who help us operate our website and business (e.g., hosting providers, analytics services). These providers are contractually bound to protect your data and only use it as directed by us.
• Legal compliance — when required by law, court order, or government regulation, we may disclose information to comply with legal processes.
• Business transfers — in the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and inquiry records are typically retained for up to 2 years after your last interaction with us, after which they are securely deleted.

Anonymous analytics data collected through Google services is retained according to Google's data retention policies. You can learn more at Google's Privacy & Terms page.

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — correct any inaccurate or incomplete personal data
• Right to erasure ("right to be forgotten") — request deletion of your personal data under certain conditions
• Right to restrict processing — limit how we use your personal data
• Right to data portability — receive your data in a structured, commonly used format
• Right to object — object to processing of your personal data for direct marketing or legitimate interests
• Right to withdraw consent — withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within 30 days.

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting or sharing, and the categories of third parties with whom we share it
• Right to delete — request deletion of personal information we have collected from you, subject to certain exceptions
• Right to opt-out of sale — we do not sell personal information, so this right is inherently respected
• Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us using the information in Section 9. We will verify your identity and respond within 45 days as required by law.

Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to promptly delete such data.

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy periodically.

If we make material changes, we will take reasonable steps to notify you, such as posting a notice on our Site before the changes take effect.